Setup checks
Before a remote session, confirm your wheelbase, pedals, USB hub, display, and power connections are seated and switched on.
Speednation support
Save our sim
Need help with your racing, flight, or turnkey simulator system? Start here and our team can guide you through setup, checks, and remote support when needed.
Fastest option
Download remote support
Use the secure Splashtop SOS button below when a Speednation team member asks you to start a remote support session.
Download remote supportThe button opens the Windows support download. Keep the session code handy for the team.
Order support
Have your order number ready if your question is about a recent purchase, warranty, replacement part, or freight update.
Turnkey systems
For complete simulator builds, note any recent changes to software, cables, drivers, or game settings before contacting us.
Before you start
Close private documents, save your work, and stay near the computer while support is connected. Remote access should only be started when you are speaking with Speednation.
Windows support
This support button is configured for Windows. If you need help on another device, contact Speednation first and we will point you to the right option.
Privacy and control
You remain in control of the session. Only share the support code with Speednation, and disconnect the session when the support job is finished.